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  Resources > Glossary
 

Email Marketing Glossary

   
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Targeting

Selecting a target audience or group of individuals likely to be interested in certain products or services. To get the best out of a campaign, analyze your list and target accordingly. Targeted campaigns yield a higher response rate and result in fewer unsubscribes.

Test

A necessary step before sending an email campaign or newsletter. Many email clients permit you to send a test email before sending a regular email newsletter or solo mailing, in which you would send one copy of the message to an in-house email address and then review it for formatting or copy errors or improperly formatted links. Email marketers should also send a test campaign to a list of email addresses not in the deployment database to determine likely response rates and how well different elements in the message perform.

Text newsletter

Plain newsletter with words only, no colors, graphics, fonts or pictures; can be received by anyone who has email.

Thank-you page

Web page that appears after user has submitted an order or a form online. May be a receipt.

Throttling

The practice of regulating how many email messages a broadcaster sends to one ISP or mail server at a time. Some ISPs bounce email if it receives too many messages from one sending address at a time.

Transactional email

Also known as transactive email. A creative format where the recipient can enter a transaction in the body of the email itself without clicking to a web page first. Transactions may be answering a survey, or purchasing something.

Triggers

Triggers send automated follow-up emails based on the recipient's reaction to an email you've sent to them. Triggers can be set up to send a time-delayed email when the recipient clicks on the link or opens the email. They're great for sending thank-you emails or for sending coupons to people who've clicked on a product.

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